Privacy Notice

At www.stephaniefoo.com trading as Stephanie Foo, we want you to know your privacy is important to us. In this privacy notice, we provide information on when and why we collect your personal information how we use it.

What Information We Collect About You

We collect information about you when you book an appointment for a service, visit the home studio for a service, receive mobile service or buy a product, whether contact is online, on paper, by email or over the phone.

The information you give us may include your name, address, email address, phone number, preference as to what services you require, relevant history which may suggest that a service should not go ahead or certain products should not be used (eg allergies, pregnancy, skin conditions), payment and transaction information.

We operate CCTV at the home studio for the safety and security of our clients and staff as well as a deterrent for the purpose of criminal activity.

For clients under the age of 16, we will only keep and use their personal information with the consent of a parent, carer or guardian.

How Information about You Will Be Used

In law, we are allowed to use personal information, only if we have a proper reason to do so, for example:

To fulfil a contract with you i.e. to provide the service you have requested and to communicate with you about your appointments

When it is in our legitimate interest i.e. there is a business or commercial reason to do so, unless this is outweighed by your rights or interests

When you consent to it: we will always ask for your consent to hold and use health and medical information.

We will not share your information with any other third party without your consent except to help prevent fraud, or if required to do so by law.

How Long Your Information Will Be Kept For

After a year we will archive all your personal information, except for your name, relevant client history (e.g. allergies for insurance purpose which we keep for 6 years) and financial transactions (which we are obliged to keep for 6 years).

CCTV images are automatically deleted after 14 days.

Where Your Information Is Kept

Your information is held securely on site. Any payment transactions are encrypted.  Sending information via the internet is not completely secure, although we will do our best to protect your information and prevent unauthorised access.

CCTV images are held securely on site.

Access to Your Information and Amendment

You have the right to request a copy of the personal information that we hold about you.  This will normally be free, unless we consider the request to be unfounded or excessive, in which case we may charge a fee to cover our administration costs.

If you would like a copy of some or all of your personal information, please email privacy@stephaniefoo.com

We want to make sure that your personal information is accurate and up-to-date.  You may ask us to correct or remove information you think is inaccurate.

You have the right to ask us to object to our use of your personal information, or to ask us to delete, remove or stop using your personal information if there is no need for us to keep it.

Cookies

Cookies are text files placed on your computer to collect standard internet log information and visitor behaviour information.  This is used to track visitor use of the website and to compile statistical reports on website activity.  For further information visit www.aboutcookies.org or www.allaboutcookies.org

 

You can set your browser not to accept cookies and the above websites tell you how to remove cookies from your browser.  However, in a few cases some of our website features may not function as a result.

Other Websites

Our website includes links to other websites.  This privacy notice only applies to this website so when you link to other websites you should read their own privacy notices.

Changes to our Privacy Notice

We review our privacy notice regular and we will place any updates on this webpage or on the printed copy.  This privacy notice was last updated on 24th May 2018.